為確保雙方權益,包裹拆封請全程錄影。若遇漏寄或瑕疵情形,請於7日內告知並提供完整開箱錄影供參考,我們會為您補寄或更換商品。
To protect the interests of both parties, please record the entire unboxing process. If there are any missing items or defects, please notify us within 7 days and provide the complete unboxing video for reference. We will arrange for a reshipment or replacement of the product.
買家收到商品隔日起算內七天內可以提出退貨需求。
Cancellation is only accepted in 7 days after delivery.
申請退款後7天內需寄回商品(以郵出日期計算),否則退貨/退款之安排會被取消
The product must be sent back within 7 days after applying for a refund (calculated based on the date of shipping), otherwise the return/refund arrangement will be cancelled.
若退/換回之商品非全新狀態且包裝完整,將影響您的退貨權益及需負擔回復原狀之責任及金額。
Need to return in its original condition, or the buyer is responsible for any loss in value.
台灣國內:賣家會負責退回的運費 / 國外:買家需負責退回的運費。
In Taiwan : Seller is responsible for return shipping costs / International : Buyer is responsible for return shipping costs.
客製化商品,已拆封之個人衛生用品,由購買者所造成的污漬或破損的商品恕不接受退貨、換貨
Custom or personalised order items, personal hygiene products that have been opened, stained or damaged items caused by the buyer not available for Refund / Return